Shipping policy

Last updated: 7 September 2026

This Shipping Policy explains how McPerry orders are processed, dispatched, and delivered.

Registered Company Name: Pink Pixel LLC
Brand Name: McPerry

Where We Ship

McPerry currently ships to addresses in the United States and the Netherlands. If an address cannot be served, we will contact you or cancel and refund the order.

Delivery Estimates

Orders are handled within 1–2 business days. Carrier transit then takes a further 4–12 business days, so the estimated total delivery time is 5–14 days from the date of purchase. Business days are Monday through Friday, excluding applicable public holidays.

Delivery estimates are not guarantees. Weather, carrier delays, peak periods, address issues, and other events outside our control may affect delivery.

Order Fulfillment

Orders may be fulfilled by third-party fulfillment partners and dispatched from facilities in the United States or overseas, depending on product availability. McPerry remains responsible for customer support under this policy.

Shipping Costs

Standard shipping is free on every order, to both the United States and the Netherlands, with no minimum spend, promotion code, membership, or other condition.

Your total, including any applicable taxes and duties, is shown in your cart and at checkout before payment.

Order Tracking

When tracking is available, we will send tracking details to the email address provided at checkout. You can also check your delivery status at any time on our Track Your Order page. Carrier tracking may take several business days after dispatch to show its first scan.

Delivery Addresses and Changes

Please make sure your delivery address is complete and accurate at checkout. If you need to change an address, contact us at hello@mcperrywear.com as soon as possible.

We will try to help before fulfillment begins, but we cannot guarantee changes after an order has been processed.

Delayed, Missing, or Damaged Orders

If tracking shows that an order has been delivered but you cannot find it, please check with household members, neighbors, and the carrier first. Then contact us at hello@mcperrywear.com within seven calendar days and include your order number.

For damaged, incorrect, or missing orders, please contact us within seven calendar days of delivery, or within seven calendar days of the carrier’s most recent tracking update for an undelivered parcel. We will investigate and, where appropriate, offer a replacement or refund.

Questions about delivery can be sent to hello@mcperrywear.com.